Terms of Service

1. Who you're dealing with

BreakoutDesk ("we", "us") is operated by Savreon, WeWork Raheja Woods, 8 Central Avenue, Kalyani Nagar, Pune, India. You can reach us at [email protected].

By creating an account or using any part of this site — including the free tools, which need no account — you agree to these terms. If you don't agree, don't use it.

2. What the service does

BreakoutDesk monitors publicly available Instagram accounts that you choose, records how their videos perform over time, and notifies you when one of them is growing unusually quickly relative to that account's own recent history.

We collect only what is publicly visible — the same information any logged-out visitor could see in a browser. We are not affiliated with, endorsed by, or connected to Instagram or Meta Platforms, Inc.

3. Your account

You're responsible for keeping your password secret and for everything that happens under your account. Tell us promptly if you think someone else has access. You must be at least 18, and you must give us a real email address — we use it for service notices you need to receive.

4. Acceptable use

Don't:

• resell, sublicense, or white-label the service without our written agreement;
• use it to harass, stalk, or target a specific private individual;
• attempt to access another customer's workspace or data;
• automate the free tools, circumvent their rate limits, or run them at a volume a person could not;
• use the service to infringe anyone's copyright — see section 5;
• attempt to break, overload, or reverse-engineer the service.

We may suspend an account that does any of these, and we don't owe a refund for a period cut short that way.

5. The free tools, and downloaded content

The free tools are provided as-is, without warranty, and may change or disappear at any time. They're rate limited.

The reels downloader retrieves publicly accessible videos. You are solely responsible for what you do with a file you download. Content posted by someone else remains their copyright. Downloading it to study privately is generally fine; republishing it as your own is not, and we don't grant you any right to do so. Downloading may also be restricted by Instagram's own terms, which are between you and them.

If you believe content accessible through our tools infringes your copyright, email [email protected] with the details and we'll act on it. We don't host or store user-downloaded videos.

Output from the AI tools (captions, hook suggestions) is generated by a language model. It may be wrong, generic, or similar to output given to someone else. Check it before you use it. We claim no ownership of what you generate.

6. Payment, and who you're actually paying

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service enquiries and handles returns.

This means Paddle — not us — is the seller on your invoice, and Paddle handles sales tax, VAT and GST wherever you are. Your use of the product is still governed by these terms; your purchase is additionally governed by Paddle's buyer terms.

Subscriptions are billed monthly in advance and renew automatically until cancelled. Prices are shown on our pricing page. We may change prices with at least 30 days' notice; the new price applies from your next renewal.

7. Trials, cancellation and refunds

Trials require no card and charge nothing when they end — the workspace becomes read-only and your collected data stays available.

You can cancel at any time. Cancelling stops the next renewal; you keep access until the end of the period you've already paid for. Refunds are covered in our Refund Policy.

8. Your data

Your watchlist, labels, notes and alert history are yours. We don't sell them, and we don't use one customer's watchlist to advantage another. How we handle personal data is set out in the Privacy Policy.

If you close your account, you can ask us to export or delete your data and we'll do it within 30 days.

9. Availability, and what we don't promise

We aim to keep the service running, but we don't offer a formal uptime SLA and we say so plainly on our FAQ. The service depends on third parties — Instagram's public data, our data provider, our host — and can be interrupted by any of them.

The service is provided "as is". We don't warrant that it will detect every video that takes off, that its numbers are complete or accurate, or that it will be uninterrupted. Detection is an estimate derived from sampled public data, not a guarantee.

10. Limitation of liability

To the fullest extent the law allows, we are not liable for indirect, incidental or consequential loss, including lost profits, lost opportunities, or missed content trends. Our total liability for any claim is limited to the amount you paid us in the twelve months before the claim arose.

Nothing here limits liability that cannot legally be limited.

11. Ending the agreement

You can stop using the service and close your account whenever you like. We may suspend or end your access if you materially breach these terms, if we're required to by law, or if we discontinue the service — in the last case we'll give reasonable notice and refund any unused prepaid period.

12. Changes to these terms

We may update these terms. If a change materially affects you, we'll email you before it takes effect. Continuing to use the service afterwards means you accept the update.

13. Governing law

These terms are governed by the laws of India, and the courts of Pune, Maharashtra have exclusive jurisdiction — except where consumer protection law in your own country gives you the right to bring a claim locally.

14. Contact

[email protected]. We answer.